Parimatch Support

How to get help from the Parimatch Brazil support team. Get in touch with the support staff and solve your problems quickly.

Players often encounter difficulties while playing on the site and they need high-quality and fast help. A good bookmaker can be judged not only by the number of payouts and sports but also by the quality of the support service. Since there can be quite a lot of requests to the support service, a good organization of professional help channels is required from the company. Parimatch Brazil has the following to offer its users.

  • Live chat
  • Feedback form
  • Whatsapp
  • Telegram
  • Email address
  • FAQ

PariMatch Brasil is among the bookmakers with the largest number of communication channels. You can contact the PariMatch support service in several ways, including WhatsApp and Telegram. PariMatch seems to be very focused on increasing the number of players in Brazil by providing the most used media networks in our territory. PariMatch invests heavily in providing quality customer service, as you can only see by trying.

Types of communication

So that you are aware of all your possibilities, read on and choose the most comfortable way of communication for you.

Live chat

Live chat on the Parimatch website is a great way to quickly solve a problem and get professional 24/7 help here and now. In order to use online chat, you must be an authorized user. The Parimatch live chat button can be found on any page of the site in the lower right corner. This is a great time saver as a support agent will respond to you within two minutes and explain the problem in detail. It is recommended that you describe your question as briefly and clearly as possible so that the specialist can answer you faster. Remember to be polite with the support team.

Feedback form

Another way to tell about your problem is the feedback form. It can be found on the site, where you will need to enter your name and email address to which the answer will come. If you have time to wait, feel free to use a method that can also support you in difficult times of doubt. A response can be expected within a few hours, so feel free to contact us and solve your problems.

Whatsapp and Telegram

For those who are comfortable using instant messengers, Parimatch is open in WhatsApp and Telegram. By saving the contact of the bookmaker’s support service, you can contact support at any time of the day. Remember that the support service accepts your request only in writing, that is, it will not answer audio messages and calls. Use this available Parimatch Telegram @PMGlobalSupport_bot and WhatsApp +12515722856.

Email address

An email is suitable for those who need to describe their problem in detail and attach some documents or screenshots. Response time usually takes up to 48 hours. The first agent to be released will answer your question in great detail, so the wait is worth it. Try to describe your problem accurately and in detail so that you can get feedback faster. You can also write your complaints and suggestions by e-mail, which can also greatly affect the quality of the company’s service in the future. If you have time, be sure to write to Parimatch representatives about what suits you or does not suit you in their service. For any questions please email [email protected].


Also, a great way to get additional information is the FAQ section, which can help users not only save time waiting for a response from an agent, but also learn a lot of new and useful things for using the platform. If you have a question, look around first in this section for sure the answer may already be there.